Brooke Mot Sales and Service Centre, great deals on used cars in Norwich.

Very fast and easy transaction, very helpful staff. Very impressed and highly recommended

What can I say... The whole experience of purchasing a vehicle from BMC was easy, trouble free and a pleasure. John was helpful and went above and is genuinely a nice guy... In Fact all the staff were... Read More

As with most people spending £10,000 plus cash on a used vehicle, there is always apprehension and worry as to the quality of the car and the after sales service, i was no different. I am very please... Read More

Bought my car a year ago at Brooke. Very pleased with it and have had no issues. Took it back recently for a service and MOT. Went through with flying colours and was pleased with the cost of the serv... Read More

absolutely incredible customer service. I brought a car and sadly had a fault arise. they sorted the fault and fixed the car within a reasonable time frame and honoured the warranty. no fuss and no pr... Read More

Would definitely recommend buying a car from here.Great customer service from the start.Having previously been to another car dealership and was treated awfully and was not given the time of day or ta... Read More

5 star service from the team at Brooke from enquiry point to purchase. We contacted them with an enquiry on possible purchase & organise a viewing. Great set up, you are left to your own devices to lo... Read More

I bought a car at this dealer about two weeks ago. The pre-sales service was good and everything was arranged well. The car was well presented and to date I am very happy with it. This is not a main d... Read More

Superb garage!! Really helped me out secure a purchase on a car when I was abroad. Brilliant customer service with a real family feel. We certainly be using them to look after the car I've bought from... Read More

5 stars, Noel was fantastic, really polite and helpful and really really welcoming, also John when came back to pay and collect the car again was fantastic, really friendly, helpful, honest, great wit... Read More

Recently bought a car from here and are really pleased with it. Good value, they valeted it nicely for us and taxed it and made it easy. Good team there. Would go back for MOT. Recommend going there t... Read More

Dealt with John at BMC over the potential purchase of an RCZ. Was super impressed with the customer service, the communication and the help provided. Didn't buy the car in the end, but wouldn't hesita... Read More

Bought my Audi a3 convertible few months ago now and what a car the experience was amazing John been so good with issues needing sorting which was sorted via good communication and service from him wa... Read More

Has been 7 months since I’ve bought my RS6 from John and even until today he’s happy to help out with any questions or in my case, my lost log book. Very helpful when we bought the car as well as... Read More

3wks ago bought my gawjuss Chilli! Linda behind the desk at the MOT centre has been an absolute superstar at answering questions before my purchase & after sales care, along with John who has been 100... Read More

Great company to deal with. Lovely staff always willing to go the extra mile. Highly recommend.

Excellent customer service. Went above and beyond. Thank you so much to Jason, John and Noel. Always happy to help. Very smooth transaction. Thank you again

Bought my car here couple weeks ago had a few bits that needed doing. They got me in quick lent me a courtesy car .Have been amazing from start to finsh highly recommend you won't be disappointed.

John was excellent from initial call right through to delivery of my new bmw, super impressed. Thanks again guys

Brought a Kuga from John and his team and was over the moon with the turn around was told it could of been up 2 weeks but had it mot'ed, serviced and cleaned inside and out within a week. John was a g... Read More

I recently had the pleasure of purchasing a car from Brooke MOT Center, and I cannot speak highly enough of the exceptional service I received, particularly from John, who went above and beyond to ens... Read More

About 8yrs ago we bought a 2009 volvo V50 from Brook car sales. The car is with us and nearing 200.000 miles. When we bought it there was a small problem which was sorted out with no problems. Service... Read More

Very nice and friendly staff, Jason & John assisted us very well with our purchase, each transaction smooth and professional, even included free delivery. Different John delivered the vehicle liaising... Read More

Very good service, good price and very nice and helpful staff. Will recommend and I will be going back. Thank you

Great service, I bought the car without seeing it and I wasn’t disappointed. Everything was just as they described 👍🏻👍🏻

Took longer than expected but car looked brand new when I collected it and was almost immaculate. Good value as well and good communication throughout. Xx

My son had a not so great experience with these guys in 2020. They had the car we wanted so we thought we’d just take a look. The service we received off john was just excellent. He has restored our... Read More

Excellent service throughout, Noel was exceptional , thank you.

Brought 2 cars from BMC in November, couldn't help enough, transaction was smooth both times, couldn't be happier with our cars or the service. Thanks

Fabulous service I recently bought a Kia shortage from this company, I am so very happy with my purchase and the service which was given was flawless. I will highly recommend this company. They really... Read More

Brilliant, couldn't be more satisfied with the service that was provided especially from JOHN top sales advisor and his colleague Noel. From seeing a car on their website call up and enquire about it... Read More

Jason and his team are fantastic. Purchased a Mini Cooper D here at end of August'23 with full MOT and 6 months warranty. Its Fantastic. There was no sales pressure from Jason. I test drove the car se... Read More

Everything was smooth from start to finish no pressure sales, car delivered as promised with full service and valeted would recommend Brooke Mot Centre without a doubt.

Thank you to John and Jason for making the purchase of my Audi A3 cabriolet and trade in such a pleasant experience. No hard sales or pressure, plenty of time to check the car and think about it befor... Read More

My husband and I just bought ourselves two cars from here, plus we part exchanged his. We are so happy with the new cars, they’re incredible value for money but also the manager John went above and... Read More

From the first conversation to picking up our new car was a great experience Particular thanks to John

I bought a Volvo V60 from Brookemotors recently, lovely car. Amazingly friendly and professional garage and staff! Couldn’t recommend more! Best car buying experience I’ve had!

Not sure I’ve ever trusted a garage more! Having just bought a new car from these guys, I was disappointed to have an engine fault the following day after I collected it but - these guys were so att... Read More

Brought a car a few months ago, Jason has been so amazing with the whole process. A lovely car, no problems at all. Really happy with purchase!

Thank you for a great new car and fantastic service from your staff I will recommend your company to all my friends Regards Alan and Christen

Bought 2 cars from here now. Excellent service from start to finish both times. Very friendly staff. Highly recommend

Brought a car from this company for my wife. They were extremely helpful, especially John and made the whole process a delight. The car, a Citroen C3 Picasso, was immaculately presented and my wife is... Read More

We recently purchased a Nissan Qashqai from Brooke Motors and I have to say from start to finish the experience was exceptional. From our first contact the team at Brooke Motors are friendly, knowledg... Read More

We have bought a car today from Brooke Mot Centre, it was the easiest purchase of a new car at a dealers we have ever had! John even offered us a homemade sausage roll that his wife had cooked earlier... Read More

Excellent service! They helped me out straight away even though they were extremely busy. Highly recommend

Outstanding service every time! I will continue to use these in future as they are reliable, helpful and trustworthy. Love my car, Thankyou ⭐️⭐️⭐️⭐️⭐️

I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car

I bought my juke box jive from this Great car sales very helpful sales staff would recommend to anyone who is looking for a great car

Excellent service throughout, lovely people to buy a car from. And the most amazing weekend salesman I have ever met, I have never laughed so much buying a car! Thank you!

Fantastic customer service from B.M.C. I bought a Freelander 2 six months ago, an excellent car which I love. Just returned for some transmission work under warranty and although there was a little sh... Read More

I recently purchased a VW Polo from this garage and I have been extremely pleased with the level of customer service provided by all staff. I discovered an issue with the AC and the car was swiftly bo... Read More

Just bought my 2015 Audi A3 from BMC. The service was impeccable and was probably the most enjoyable car buying experience I’ve had. Jason was extremely helpful, friendly and knowledgeable and put m... Read More

Hi just wanted to let you know how pleased I am with my mini one It was worth the wait and the extra work that was done went above and beyond what I expected Thanks again One happy customer

We would like to thank Emmanuel for his help and professional advice regarding the purchase of our BMW of which we are very pleased. We would recommend to family and friends. Many thanks, Felicity and... Read More

Fantastic selection of quality vehicles. I’m thrilled with my new car. Thank you for being so helpful.

Great service once again, Iv'e purchased a few cars from Brooke now and Manny & Jason were just as professional and helpful as before, Highly Recomended.

Fantastic service with friendly staff. I have bought and sold from here and now use as main garage for MOT and service too. Really impressed with their after sales service - effectively ensuring my ca... Read More

Had a lovely lady serve us, very professional & helpful.

Having always wanted a Honda CR-V and scouring the adds for a long while. Brooke MOT centre came up with the car a 2013 crv finished in Twilight blue. It was as described in the add and Jason went the... Read More

If you are looking an honest,reliable and friendly dealer go no further than these people .Always found them to be reliable,knowlegeable and efficient, the staff are always cheerful as is Jason the am... Read More

I purchased the Abarth 595 today from Emmanuel. From the first contact on a Sunday evening right until I drove away there was nothing that was too much trouble. Emmanuel was polite, friendly and very... Read More

Thanks for getting my Ford Focus back on the road as quick as possible & communication between myself & Leanne was great kept me all up to date with the progress was great doing business with BROOK SE... Read More

I would like to take this opportunity to pass on a huge Thank You to Emanuel and the staff at Brooke for the exceptional service we received recently. The garage had in stock a particular sports car w... Read More

As usual, the service at Brooke MOT was excellent. The team is knowledgeable, explain what needs to be done to the vehicle and then go ahead and do it. We really appreciate the customer service and th... Read More

I purchased a Hyundai i20 in November 2021. The service I received was second to none. Emanuel showed us the car, I was taken for a test drive and allowed to drive the car back to the centre. I picked... Read More

I bought my car in November 2021, it had a Three month warranty. I had a problem this week when the engine light came on. I visited today 18th Jan 2022. In no time at all my car was tested the problem... Read More

Great experience! Friendly, trustworthy guys that looked after us when buying the car. They were honest and knew what they were on about at the time of the sale. The car has been reliable throughout t... Read More

After seeing the 911 advertised on Autotrader, I contacted Emanuel and he reserved the car for me and took it off for sale. The car was prepared with new tyres all round, main dealer service and a fre... Read More

I had a very pleasant experience in buying my new car. Emmanuel had been very helpful in almost everything about the car/services. He even offered extra hand to make sure the car was delivered safely... Read More

Had an excellent experience buying my new car. They were very professional and made it as easy as possible for me through the whole process. Very helpful and efficient, would definitely recommend!

Excellent service, reliable, trustworthy, and so far am very happy with the car and the service from Brookes

if you are looking for a fancy showroom or sales staff that that give you the same old car sales man chat, then this is not the place for you. But if you are looking for qualified staff that do everyt... Read More

Drove 400 miles to see car,the car wasn't for me,so Emanuel compensated me for travelling expenses and my time,pure gentleman..Cheers.

Great service and very helpfull which gave us confidence to do business with Brooke MOT

I bought a 2013 Range Rover from Brooke, the service was first rate even though Emanuel was very busy with people dropping into the dealership on a casual basis. Every effort was made to make me and a... Read More

Really lovely customer service. Did not feel pressured at all. Paul gave me lots of time to consider and answered all my questions. Definitely would recommend!

A big thank you to all the very friendly staff, especially Jason, who went out of his way to present to us our perfect car. Would definitely recommend.

Very happy with my Peugeot 2008 service was great start to finish thanks again

Bought a car from Brooke MOT Centre back in October 2020, it came with a free service, MOT & 3 months warranty which was great. Had a few small issues but due to covid regulations they could wait. Agr... Read More

Excellent service. Really helpful, friendly team. They make car buying easy. Cheers guys.

Recently purchased a BMW 1 series convertible from Brooke MOT Centre. Emanuel was excellent throughout, very helpful and put us under no pressure to buy, and gave us plenty of time to inspect and test... Read More

Couldn’t recommend these guys enough, finally an honest garage and sales man. Brilliant service and will be bringing my car back every year for mot.

Emanuel at Brooke MOT & Service Centre has been a pleasure to buy from (1 series convertible, low mileage and excellent condition). Enthusiastic, helpful and not at all pushy when it came to selling -... Read More

Absolutely fantastic service when purchasing me new vehicle was a pleasure to meet you all

The guys here are really nice to deal with. They have some really nice cars and they go through them all very thoroughly before delivery. I would definately buy from here again.

Hi got a car from these and thay are fantastic the lady that help me was lovely and tried to help me in everything well done to her and the brooke company thanks to you all highly recommended them

Absolutely brilliant service from Brooke garage when I came and looked at buying a car today, very polite, couldn’t of been more helpful, answered all my questions, they made the experience of me bu... Read More

We get our motorhome MOT done here annually. Always very good service and they leave everything nice and clean after. Thanks guys.

Recently purchased my Mini Convertible from them and couldn't express how happy I am with this purchase. They made the process of buying a car super easy. Such a friendly, helpful and great customer s... Read More

Bought a 2004 Audi TT. Had been looking for an old MRK 1 for some time and have been very pleased with my purchase. Great customer service. When I got it home it had a slight oil leak. They had it str... Read More

Hassle free and kept to your word, excellent customer service, thanks once again. Highly recommended and will use you guys again.

Just called into Brooke MOT centre on the off chance they could help me. I had no appointment but my son is taking his driving test tomorrow in his car & I’ve discovered the rear windscreen washer w... Read More

We'd been looking for a Skoda Yeti for some time, and one appeared for the right price, and even in the right colour, on BMC's website. Easily arranged a visit and test drive, and even though Emmanuel... Read More

We had fantastic service today from the garage, and kindly helped us with our old Talbot camper van. fitted the parts be required for her to pass her MOT on site, Nice friendly staff very helpful.

Had a great experience recently buying my new car. Seamless, easy and friendly service. I subsequently had 1 minor issue which turned out not to be a issue they kindly talked me through over the phone... Read More

Fantastic place, very friendly and sorted us out of a tricky spot! We use a car club car and the engine coolant light suddenly came on in the car, these guys helped us out and filled it up without que... Read More

Great experience purchasing my new car, bought a Volvo v40 cross country, the service I received was first class. I travelled 4 hours to collect the car and it was well worth the trip. The vehicle its... Read More

I must admit I cannot fault Brooke MOT Centre for their level of service. I purchased a Volvo C70 from them at the end of May and they have been most helpful throughout, particularly throughout the ch... Read More